Tag Archives: mediation

Mastering a Non-Anxious Presence

People fear peacemaking. They fear the uncertainty of the outcome. They doubt their own abilities to make peace. They often doubt the competency of the peacemaker. They have high levels of anxiety because everything seems confused and chaotic. In addition, … Continue reading

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Social Hierarchies and Conflict

Humans have a tendency to form hierarchies. Sociologists believe that the formation of hierarchy is a means of establishing social order. Humans seek social order to reduce anxiety, establish self-meaning, and distribute tasks. Hierarchy is observed in lower orders of … Continue reading

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Positive Peace in the Workplace

Have you ever considered what peace actually means? The word peace seems to evoke different meanings from different people. Take the workplace as an example. For some managers, peace in the workplace means the absence of conflict. No one is … Continue reading

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The Five Stages of Conflict Escalation

Conflict escalation is a gradual regression from a mature to immature level of emotional development. The psychological process develops step by step in a strikingly reciprocal way to the way we grow up. In other words, as conflicts escalate through … Continue reading

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Practical Peacemaking

Why is it that lawyers and the legal system are held in such disregard in a society that prides itself on individualism and protection of rights?  Part of the answer, I think, is that we ask too much of our … Continue reading

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Competition vs. Cooperation in the Workplace

Survey by QualarooIs there a relationship between competition and conflict? An enduring but false myth considers internal competition a good thing. After all, competition motivates people to work hard for a goal and creates incentives for people to produce more, … Continue reading

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Peacemaking: A Necessity, Not a Luxury

Survey by QualarooPeacemaking works because it transforms relationships. Conflict creates fear, anxiety, and frustration. Consequently, many people avoid it at all costs. We fear conflict because we are uncertain about ourselves and our relationships with others. We experience anxiety in … Continue reading

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Power, Rights and Interests: the “Big Three” of Conflict Resolution

One useful way to look at conflict is in terms of power, rights, and interests. Framing the conflict as a power struggle, an assertion of rights, or a satisfaction of interests can dramatically affect the process and the outcome. If … Continue reading

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